A regional lumber company was crossing its goods at Laredo. Every crossing took 3 days. It wasn't a problem with the cargo or the route: it was a coordination problem.
Their previous customs broker had no visibility into when the goods would arrive or how the shipment was structured. Trucks reached the Laredo yards with no registration folio, no dock assigned in advance, and no one knowing ahead of time which unit carried what.
Why 2DL's own CTPAT warehouse changes the operation
Annel Chagoya from 2DL routed the full operation through the own CTPAT warehouse on the Laredo corridor.
The difference comes from how 2DL operates: as freight forwarder and customs broker under one provider. When the goods leave origin, 2DL already knows what's coming, on which unit, and when it arrives. A folio gets assigned at pickup. Arrival gets registered before the crossing. A dock is already assigned. The cargo doesn't sit around waiting for someone to "receive" it and figure out what to do.
There's no middleman between knowing the cargo and clearing it. That's what shortens the crossing.
Implementation
It took one day. The cargo information was already in 2DL's hands from the start of the operation, which eliminated the operational onboarding time that a provider transition normally takes.
Result
- 3 days to 1 day per crossing (sustained average)
- 48% savings on transport (sustained average)
- 12% financial savings (sustained average)
The problem wasn't the corridor or the cargo. It was that the operation depended on information someone else held, and on their schedule to act on it.
Is your border crossing taking longer than it should?
We'll review your current Laredo operation and tell you if coordination is the bottleneck.
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