Terms and Conditions of Use

This is an English translation of our Terms and Conditions for the convenience of our foreign clients. Two Door Logistics is a Mexican company subject to Mexican law; in the event of any discrepancy, the Spanish-language version governs.

1. Site owner

The site twodoorlogistics.com is operated by 2DL Sociedad Limitada de Capital Variable ("Two Door Logistics" or "2DL"), with address at Calle Circuito del Sol #1, Colonia Colinas del Sol, C.P. 76903, Corregidora, Querétaro, Mexico and contact email info@2dl.com.mx.

2. Purpose and scope

The site's purpose is to present the services offered by Two Door Logistics, including customs brokerage, customs consulting, foreign trade compliance audits, national and international logistics, cargo transportation, freight forwarding, and importer of record services, and to facilitate commercial contact with interested companies.

The information published is informational in nature and does not constitute a binding offer of services. All contracting is formalized through the specific agreement signed with the client.

3. Acceptance of terms

Use of the site implies knowledge and acceptance of these Terms and Conditions, as well as our Privacy Notice. We recommend reviewing both documents periodically, as they may be updated without prior notice.

4. Permitted use

You agree to use the site in accordance with applicable Mexican law, morality, good customs, and public order. The following is prohibited:

• Using the site for unlawful or fraudulent purposes, or in ways that could harm the image, interests, or rights of Two Door Logistics or third parties.
• Attempting to access restricted areas of the site, computer systems, or databases without authorization.
• Introducing viruses, malware, malicious scripts, or any element that could alter the site's operation or infrastructure.
• Conducting mass scraping, reverse engineering, or automated data extraction without express written authorization.
• Impersonating Two Door Logistics, its staff, or its clients.

5. Intellectual property

All content on the site, including text, graphics, logos, icons, images, software, source code, design, and structure, is the property of Two Door Logistics or its licensors, and is protected by Mexico's Federal Copyright Law, the Federal Law for the Protection of Industrial Property, and applicable international treaties.

Reproduction, distribution, public communication, or any other form of exploitation, in whole or in part, is prohibited without express written authorization from Two Door Logistics. Third-party trademarks and distinctive signs appearing on the site are the property of their respective owners.

6. Links to third-party sites

The site may contain links to sites operated by third parties (for example, SAT, ANAM, INAI, social networks). Two Door Logistics has no control over the content, policies, or practices of those sites and assumes no responsibility for them. Access to third-party sites is at your own risk.

7. Availability and modifications to the site

Two Door Logistics makes reasonable efforts to keep the site available and up to date, but does not guarantee the absence of errors, interruptions, or technical failures. We reserve the right to modify, suspend, or discontinue the site, in whole or in part, at any time and without prior notice, without incurring any liability.

8. Limitation of liability

The information published on the site is provided "as is" and "as available," for general informational purposes. While reasonable efforts are made to keep it accurate and current, Two Door Logistics does not guarantee the accuracy, timeliness, or applicability of the published information to particular cases.

Blog articles and informational materials about Incoterms, customs regulations, or foreign trade do not constitute specific legal, tax, or customs advice and should not be used as a substitute for professional advice. Before making decisions based on information from the site, we recommend consulting with your customs broker or relevant advisor.

To the extent permitted by law, Two Door Logistics will not be liable for direct, indirect, incidental, or consequential damages arising from the use or inability to use the site or the information published on it.

9. Forms and communications

Submitting information through forms or channels enabled on the site (including WhatsApp and email) implies acceptance of our Privacy Notice. We are not responsible for false, incomplete, or inaccurate information provided by users.

10. Professional services

Specific conditions for providing services, including scope, deliverables, rates, timelines, and responsibilities, are governed by the individual contracts signed between Two Door Logistics and each client. In the event of a discrepancy between what's published on the site and signed contracts, the contract prevails.

11. Modifications to these terms

Two Door Logistics reserves the right to modify these Terms and Conditions at any time. Updates will be posted on this page, indicating the date of the most recent change. Continued use of the site after a modification is published implies acceptance of the new terms.

12. Applicable law and jurisdiction

These Terms and Conditions are governed by the laws in force in the United Mexican States. For interpretation, execution, and compliance with these terms, the parties expressly submit to the jurisdiction of the competent courts of Corregidora, Querétaro, Mexico, waiving any other venue that might correspond to them by reason of their present or future domicile.

13. Contact

For any questions related to these Terms and Conditions, contact us at info@2dl.com.mx or by WhatsApp at +52 442 124 8792.